Posts tagged Best Buy

Need Stocking Stuffer Ideas? Best Buy Has Them {Giveaway Closed}

Walking through Best Buy, I saw some excellent stocking stuffer ideas in most aisles.  Below is my visual list for to share. Then be sure to enter my 4th Best Buy $25 Gift Card give away at the bottom of this post. I’ll be choosing two winners through this post. Giveaway #3 ends tonight and can be found here.  Also, congrats to Sara D. and Ashley T. for winning our first two giveaways!

#NewBestBuy Holiday List from @BloomMaternity

Sweet iTouch cover from Kazoo.

#NewBestBuy Holiday List from @BloomMaternity

If you’re like me, you could save money on all they kids birthday parties by printing out your own cards. I need this!

#NewBestBuy Holiday List from @BloomMaternity

GM George Cunningham told me this was going to be a hot item this Christmas. In fact Best Buy has set up a “healthy living” area in the store which sells fitness items.

#NewBestBuy Holiday List from @BloomMaternity

Won’t some one be surprised when they lift up their stocking and think Santa has left them rocks — only to find weights! That would be a great joke.

#NewBestBuy Holiday List from @BloomMaternity

More fitness gadgets that are easy to fit into the toe of the stocking sock. Sometimes, the smallest gifts are the best.

#NewBestBuy Holiday List from @BloomMaternity

Loved their Crayola selection.

#NewBestBuy Holiday List from @BloomMaternity

Hello Kitty! My niece would have gone bananas over this, if she’d had been with me.

#NewBestBuy Holiday List from @BloomMaternity

My six year old nephew would LOVE one of these in his stocking.

#NewBestBuy Holiday List from @BloomMaternity

There is a large selection of Skylanders action figures in stock at Best Buy.

#NewBestBuy Holiday List from @BloomMaternity

More Skylander action figures. They are located in a couple of areas, and I’m sure will be popular this holiday season.

#NewBestBuy Holiday List from @BloomMaternity

Great selection of kids DVDs. I need to buy a few for our 12 hour road trip this Christmas.

#NewBestBuy Holiday List from @BloomMaternity

Classic Christmas movies in stock now.

#NewBestBuy Holiday List from @BloomMaternity

Does Santa need to ship a stocking? Best Buy has got you covered in that area too. One can never have enough packaging tape.

To learn more about the new Best Buy experience, click here.

Be sure to check back for one more post about my New Best Buy experience, plus more Gift Card Giveaway opportunities. All just in time for the holidays.

Congrats to Amy T. and Dave C. for each winning a Best Buy Gift Card!

This giveaway ends entries on Thursday, Nov. 22 at 11:59 p.m. EST. The winner will be announced in this post, and notified by email. The winner will have 24 hours to get back in touch with The Bloom Blog before we move on to the winner.  Happy Thanksgiving!

The Bloom Blog was provided products to give away in this contest, and also to keep for her own use or for review.  All views shared about this review are my own.

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Favorite Friday + Giveaway (3 of 5 Closed)

This week I’m sharing my new Best Buy experience with gift card giveaways here and here. Be sure to enter both. Then scroll down and enter for a third chance to win another Best Buy $25 card.

My selection for Friday Friday this week, is the sweet Nikon – 1 J2 10.1-Megapixel Digital Camera with VR 10-30mm f/3.5-5.6 Lens in PINK!

Though this camera is on display in-store, I was told that it can only be purchased on-line. At $549.00 this camera comes with free shipping, or you can pick it up in the store.

Any mom would loved to be surprised with this gift for Christmas. Don’t you think? Now only if it came in baby blue…

Nikon - 1 Favorite Friday Pick via @BloomMaternity

Nikon – 1 J2 10.1-Megapixel Digital Camera with VR 10-30mm f/3.5-5.6 Lens

To learn more about the new Best Buy experience, click here.

Be sure to check back for two more posts about my New Best Buy experience, plus more Gift Card Giveaway opportunities. All just in time for the holidays.

Congratulations to Beatrice for winning this  Rafflecopter giveaway.

This giveaway ends entries on Monday, Nov. 19 at 11:59 p.m. EST. The winner will be announced in this post, and notified by email. The winner will have 48 hours to get back in touch with The Bloom Blog before we move on to the winner.  Happy Thanksgiving!

The Bloom Blog was provided products to give away in this contest, and also to keep for her own use or for review.

 

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The Best Buy Geek Squad, Zones and Solution Central (Giveaway 2 of 5 CLOSED)

The Geek Squad off to save someone’s day.

One of the things Moms and Dads should place on their nesting list while preparing for baby is to make sure your computer, cameras and/or video cameras are running correctly and ready to go. It would be a shame to get into the labor room only to discover that the batteries or dead, or something within the device is broken.

If you need some technical help, be sure to look up the Geek Squad at Best Buy. From my observation they seem superior than the Nerd Herd we all watched on NBC’s Chuck. I think they take their job just a little bit more seriously. A little humor, of course.

When I was touring the New Best Buy store layout this week, their new zoning system was explained to me. Now I’m not sure I have this all correct, but I’m going to give it a whirl:

The Geek Squad has been combined with the “Inbound Counter” that you and I would call Customer Service. Just beyond the Customer Service counter is a series of orange Geek Squad booths where you can sit down with a consultant agent WITH your device (computer, DVD Player, TV, etc) so you can show your Geek Squad agent exactly what problem you are experiencing.

If your device is broken it goes immediately goes to an advanced repair agent behind the Geek Squad booths.  (I just love that they call all their employees agents — reminds me of Chuck again).

I snuck around the corner to spy on the Advanced Repair Agents.

So in this area of the store you have Zones 1-4:

Zone 1: Customer Service Agent
Zone 2: Operations Agent (handles administrative paperwork)
Zone 3: Consultation Agent
Zone 4: Advanced Repair Agent
Zone 5 is Auto Tech where they install car stereos, and this zone reports to the Geek Squad

During the holidays, the Customer Service area will be able to flex their counter between service and holiday questions, depending on the demand inside the store — meaning agents in each of these zones will move back and forth between zones as needed.

General Manager George Cunningham ringing out some customers with a blue shirt agent.

There are up to 12 Geek Squad agents in the store I visited. A few of them hang out in Zone 6 — Solution Central. General Manager George Cunningham considers this one of the coolest changes in their strategy.

As explained in Wedensday’s post about the store being a Connected Digital Store 2.0 (CDS 2.0), the Solution Central is the central core of CDS 2.0. The large square counter is smack-dab in the middle of the store. Here you’ll find white shirt agents and blue shirt agents.

The white shirt agents are Techology Education Agents. The blue shirt agents are basically the sales side, however the store would like to have more ring-outs done by the blue shirts at Solution Central. Why, you ask?  It’s so the Blue Shirt Agents can connect you immediately to the Technology Education Agent (TEA). The TEA will then sit down and run through your new device with you, so you’ll know how to operate it once you walk out of Best Buy’s door. It’s all about education.  It makes us a smarter consumer in the long run.

The TEA’s have gone through advanced training. Best Buy has committed to spend 40 percent more on training their agents through hands-on training, computer based training and classroom style training.

However here is the best part about Solution Central: if you buy a device from a competitor (Wal-mart, Amazon, etc.) — a TEA will sit down with you for 15 minutes (FOR FREE) to educate you about your new device.  All you need to do is schedule an appointment. To me, this really shows how much Best Buy cares about their customers.

A Technical Education Agent giving a client a tutorial.

However Best Buy doesn’t only care about their in store clients. They also kind of dig The Bloom Blog readers by giving me five gift cards to give away this week.  This post is for Gift Card #2. If you missed the first one, click here to see if that giveaway is still open for you to enter.

To learn more about the new Best Buy experience, click here.

Be sure to check back for more posts about my New Best Buy experience that will include must haves for Christmas, Pacific Kitchen, and expectant Dad and Best Buy Sales Agent Jared — who plans on purchase a unique little item for when his baby arrives.

Congrats to Ashley T. for being
our Rafflecopter giveaway winner.

This giveaway ends entries on Sunday, Nov. 18 at 11:59 p.m. EST. The winner will be announced in this post, and notified by email. The winner will have 48 hours to get back in touch with The Bloom Blog before we move on to the winner.  Happy Thanksgiving!

The Bloom Blog was provided products to give away in this contest, and also to keep for her own use or for review.

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My (New) Best Buy Experience {Giveaway 1 of 5 CLOSED}

Best Buy General Manager George Cunningham

Best Buy General Manager George Cunningham

Walking into our local Best Buy store to witness first hand their new layout — I was immediately greeted by the General Manager George Cunningham. I spent about 10-15 minutes of his precious time having him tell me about the changes at Best Buy and what I could expect to find in the store.

Why was his time precious? Because he spends about one to one and a half days training every new employee. That adds up over the year — and is part of Best Buy’s improved and enhanced employee induction class: the General Managers are now responsible for training versus line staff.

The first thing that struck me (besides thinking the outer entrance had an overhaul) was the super functional store layout. When you first enter, there are a couple of entry aisles that sweep you right into the middle of the store to their Solutions Center (more on that later). The aisles fan out from the middle of the store to the outer walls. It’s as if the whole store has been feng shui’d, making the customer feel invited to come into the store and start wandering around all their different departments.

Best Buy Signage

And speaking about different departments — just from standing at the entrance you can look around the whole store and see exactly where you need to go thanks on their signage package. The blue sign towards the ceiling squares off the center of the store and you can tell where everything is located.

So far there are four stores in San Antonio (and perhaps more in other markets) that have all gone through the Best Buy’s Connected Digital Store 2.0 (CDS 2.0) remodel. Part of the CDS 2.0 remodel includes:

  • An expanded Geek Squad precinct, which can help make understanding your gadgets easier
  • Eye-level displays creating more opportunities to play with and discover the technology you love
  • Digital registers located throughout the store to streamline the check-out process so you can get in and out faster than ever
  • New in-store digital displays that update as often as our products do so you can be in-the-know with the latest information on all your favorite brands

Some other changes in a CDS 2.0 store include separating an online purchaser from customer Service. This is a smart, smart move on Best Buy’s behalf. Who wants to stand inline for 5-10 minutes listening to a customer’s issue while you’re excited to pick up that new iPad you just ordered from home?

The online purchases has been moved to the Outbound Checkout side of the store and have their own counter.  Along the wall is also some hidden storage shelving to stash items that are waiting to be picked up by the new owners. This makes the whole experience super fast — you don’t have to wait for your checkout person to go digging for it back in the warehouse.

Best Buy Checkout

Online purchases checkout has been moved from the customer service side of the store to checkout.

The store I visited looked larger than before — however the reality is they lost retail footage to accommodate the warehouse. That hasn’t stopped them from stocking the store to the hilt with everything a digital home might need. I was impressed with their inventory of TVs, computers, stereos, refrigerators, stoves, washers, dryers, movies, DVDs. A vast improvement over what was in stock just a few months ago when I was needing an accessory for my iPad.

To learn more about the Best Buy experience, be sure to visit their website here.

Best of all, Best Buy is providing The Bloom Blog five gift certificates to give away to five of our lucky readers! Be sure to check back for more posts about my New Best Buy experience that will include must haves for Christmas, their new Solutions Center, and expectant Dad and Best Buy Sales Agent Jared — who shared with me his must have camera for when baby arrives. You’re going to be surprised with his outside the box thinking. It’s just genius.

Congrats to Sara D. for being our
 Rafflecopter giveaway winner!

This giveaway ends entries on Sunday, Nov. 18 at 11:59 p.m. EST. The winner will be announced in this post, and notified by email. The winner will have 48 hours to get back in touch with The Bloom Blog before we move on to the winner.  Good luck!

The Bloom Blog was provided products to give away in this contest, and also to keep for her own use or for review.

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